Performance Inspired.

TRansform HR

The Kendo Way

Empowering African organizations to modernize HR, unlock people potential, and achieve aligned performance—step by step

01.

As a people leader, What's keeping you awake at night?

Endless paperwork, lost or incomplete records, and out-of-date staff lists.

Unclear role definitions, duplicated effort, and bottlenecks for leave, approvals, or data.

Difficulty keeping everyone informed, driving accountability, or tracking progress.

How can I assess progress when it is not measured?

Annual reviews arrive too late to fix real issues

How can I keep everyone aligned?

Does everyone know the plan?

Worry about compliance – will you miss a key regulation?

02.

Unless you understand the pain, you don't see the GAIN

Cost of Problems

If your HR system is mostly paper, you already know the pain: lost forms, data errors, confusion, slow service for staff, manual reporting, and endless catching up.

Without clarity, communication and alignment are difficult. Teams work hard, but often in isolation, with lots of unintended mistakes.

When feedback and monitoring are piecemeal or reactive, it’s tough to develop your people or prove your HR value to leadership.

The Kendo BENEFIT

Now, imagine a journey where each step is designed to remove a key pain point—one that hundreds of African organizations like yours face every day…

03.

The Kendo Way

Improving performance is an essential need for all organisations.

Your HR Transformation Journey with Kendo

Discover the four powerful phases that take your team from manual admin to connected, high-impact HR.

PHASE 1
Go Paperless and Get Instant Visibility

Start your journey by leaving outdated, manual HR processes behind. Kendo lets you digitize all your HR records—employee files, leave requests, org charts, performance forms, and more—in a fully paperless platform. Gain real-time visibility: see who’s on your team, their roles, responsibilities, and reporting lines at a glance. Everything is in one secure digital space—for fewer errors, more transparency, and a smooth transition, even for teams new to digital HR.

  • Eliminate paperwork and manual errors
  • Always up-to-date staff lists and org charts
  • Instant access to information, anytime, anywhere

PHASE 2
Clarity and Accountability in Goals

Make confusion, duplicated effort, and unclear expectations a thing of the past. With Kendo, every team member knows exactly what’s expected—what their goals are, who owns each responsibility, and how success will be measured. All objectives use the SMART framework, making expectations clear for every role.

  • Defined goals for every person and team
  • Individual and shared accountabilities crystal-clear
  • Empower staff by showing them their personal contribution

PHASE 3
Continuous Performance Monitoring & Improvement

Switch from outdated annual reviews to smooth, ongoing development. Kendo builds a “living” record of progress, enabling quick check-ins, feedback, and one-on-one conversations. Track performance, flag challenges early, and celebrate wins as they happen, with all feedback and progress notes in one place.

  • Ongoing pulse checks and quick feedback
  • Simpler, faster performance reviews
  • Identify and solve issues before they get big

PHASE 4
Alignment of People and Plans

Unite individuals, teams, and leaders behind the organization’s true priorities. With everyone’s goals linked to overall strategy, you’ll achieve real focus. Objectives can be cascaded and linked—ensuring that top priorities flow down and effort at every level supports the mission.

  • Individual efforts directly support organization goals
  • Strategic priorities inform everyone’s daily work
  • Teams collaborate and move in one direction

Understanding the problem is the first step to fixing it. But there is no singular cause and no problem is an orphan. Organisations have weaknesses in their structure and processes that allow problems to develop.

We think organisation problems are like a partly built Rubiks Cube where direction, structure and alignment are missing.

Kendo provides a robust approach where identified problems can be addressed by our customised approach. This solution is foundational and allows you to build out a complete solution over other areas of the business.

Since we do not think problems are orphans The Kendo Way is designed to build out your Rubiks Cube.

Plans are delivered by people. Organisational performance is dependent on how people perform. Improving an individual’s performance requires agreeing what they need to deliver, improving their capabilities and making them feel intergral to the team.

Giving people access to their specific piece so the can self manage and promote intrinsic motivation. This involves creating individual Rubiks Cubes.

04.

Get Digital, Get Visible

Pillars of Success

Kendo lets you digitize all your HR records—employee files, leave requests, org charts, performance forms, and more—in a fully paperless platform. Gain real-time visibility over your people: see who’s on your team, their roles, responsibilities, and reporting lines at a glance. With everything in one secure digital space, errors drop and transparency rises. Even if your team is new to digital HR, Kendo is designed to make the transition smooth and intuitive.

Benefits:

  • Eliminate paperwork and manual errors

  • Always up-to-date staff lists and org charts

  • Instant access to information, anytime, anywhere

05.

Clarity and Accountability in Goals

Make confusion, duplicated effort, and unclear expectations a thing of the past.
With Kendo, every team member knows exactly what’s expected—what their goals are, who owns each responsibility, and how success will be measured. All objectives are captured using the SMART framework (Specific, Measurable, Assigned, Resourced, Time-bound), making expectations clear for every role.

Benefits:

  • Defined goals for every person and team

  • Individual and shared accountabilities crystal-clear

  • Empower staff by showing them their personal contribution to the organizatio

Features

  • Roles and responsibilities defined
  • Talent profile based on skills
  • Identify key development areas
  • Create growth goals
  • Learning and development
  • Holistic performance reviews

Planning for Execs Driving the Business

  • Set clear direction
  • agree business plan and objectives
  • cascade objectives to teams
  • Teams prepare detailed plans
  • Regular progress measurement
  • Feeeback and 1+1 meetings

Oversight for boards making an impact

  • Measuring board performance
  • Directors skills assessments
  • Board and executive alignment
  • Access to bsuiness plan progress
  • Board workflow transformation
  • Managin director risk

 

05.

Alignment of People and Plans

Articles

Improver the performance of people

Improver the performance of people

We are pleased to announce that we have signed up an ASX-listed mining company that has commenced a transformational journey -- a fantastic opportunity for our future growth.

06.

Continuous Performance Monitoring & Improvement

Switch from outdated annual reviews to smooth, ongoing development.
Kendo builds a “living” record of progress, enabling quick check-ins (“pulse checks”), feedback, and one-on-one conversations. Track performance monthly or quarterly, flag challenges early, and celebrate wins as they happen. All feedback and progress notes live in one place—no scrambling for paperwork at year-end.

Benefits:

  • Ongoing pulse checks and quick feedback

  • Simpler, faster performance reviews

  • Identify and solve issues before they get big

I

Setting Direction

Develop your purpose, values, culture, vision, strategy and business plans. This will give you clear direction and strategic alignment across the organisation.

I

Effecient People Management

Removing HR systems bureaucracy, improving management of a large cost area, addressing the war for talent and improving key people analytics.

I

Cultivate Intrinsic Motivation

Ensuring the working environment liberates the talent of your people and allows them to grow, flourish , be more productive and highly engaged.

I

Improving Execution

Establishing the key activities that need to be undertaken successfully for Business Plan, Objectives to be achieved, establishing accountabilities and setting up appropriate measures and reporting​.

I

Growing Capabilities

Identifying organisational, team and individual skills and strengths with a plans for personalised improvement with reporting on progress and a succession planning assessment.

I

Implementing governance

Creating a governance framework that provides near real time oversight over the organisation or a project that also contributes to the development and value of the business.

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