Why just manage performance, lets improve it, cultivate it and drive it!
Establish what success looks like and regularly measure progress towards:
- agreed objectives
- personal growth goals
- contribution to teams
- management performance
Focus on Execution to get alignment and accountability
An organisation needs to have strategic clarity to achieve its purpose and meet stakeholder needs.
The big picture needs to be translated into business plan objectives that provide a foundation for the activities of the teams and individuals to align their effort.
Each objective is a problem that needs to be solved. The owner of the objective is responsible for developing and being accountable for executing the solution.
Some problems are big and need to be broken down into bite-sized pieces that can be given to other individuals to deliver. These become an objective for that individual.
Objectives are agreed between the manager and the individual to create genuine ownership and accountability.
Milestones are set so progress can be measured with a Pulse Check which records actual progress and allows commentary from the individual and their manager..
A Kendo Retrospective provides for the assessment of performance of objectives and the progress of an individual’s growth goals to ensure ongoing development.
A Retrospective also assesses the contribution to the individual’s team and that team’s success. Finally, the effectiveness of each individual as a manager is collected from the people who report to that person.