Team Performance

Are your teams high performing and capable of delivering your organisation’s objectives? Create and sustain high performing teams that align and execute well and deliver results.

Teams are the link between business plan objectives and individual performance, experience, and growth. Teams are where the detailed planning gets done and is where the work happens.

In Kendo, teams can be set up within a management line or cross functional. They can be established for a special purpose or can be permanent. Team membership can be fluid with people joining or leaving depending on needs.

Teams need their own strategic clarity: a sense of purpose and agreed outcomes to be achieved aligned with the organisation. They also need an established modus operandi, that is, how to operate in terms of decision making, communication and the role of each team member.

Objectives are assigned to a team and owned by the leader, but the accountability and performance is shared by the team. The team can also create its own detailed objectives that are strategically aligned with the organisation.

Progress to team objectives is measured regularly through Pulse Checks and is visible to all team members, with each person being assessed on both the success of the team and their contribution to the team.

Social capital in organisations is the development of effective relationships required to efficiently produce goods and services and is most often built through teams.

Social capital has traditionally been developed with employees being in the workplace, but is now at risk of eroding in a hybrid work environment unless new ways of building and maintaining it are deployed.

Social capital comes from psychological safety and trust, shared identity, norms and values, and deep connections that build collaboration, innovation, learning and wellbeing. With hybrid work this now needs to done in an online environment