CASE STUDY

Essity is a leading global FMCG in hygiene and health care that experienced a major turnaround in business performance and employee experience using Kendo

THE CHALLENGE

Years of declining performance,

loss of leadership in key segments

and employee disenchantment.

THE GAME PLAN

Turn business performance around by increasing

the culture of accountability and strengthening

managers’ performance as people leaders.

HOW ESSITY USE KENDO

Defined what success looks like, made work meaningful,

created personal growth goals, measured,

        gave feedback and one on ones.

2 YEARS LATER

Major business performance turnaround, employee

engagement improved significantly, bonuses paid,

share price rose – Kendo attributed as major factor.

KEY LESSONS

Must be driven by CEO and Executives,

communicate and walk the talk, have a game plan,

empower individuals, ensure WIIFM, be agile and experiment.

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